Five ways to improve telehealth, per the AMA:
1. Decide which services to offer via telehealth. Throughout the COVID-19 pandemic, physicians have started to understand which services work well virtually, and which are best offered in person. Some telehealth services are payable under Medicare and some are not.
2. Pick the right platform. Switch to a telehealth platform that supports all needs of the physician, whether it be audio-only or audio and video.
3. Understand relevant laws and policies. This includes billing rules, privacy laws, medical licensure, informed consent, prescribing, quality reporting and liability.
4. Develop team-based workflows. Telehealth workflows should mirror in-person workflows. A “doctor does it all” model is not sustainable.
5. Assess and optimize. Engage telehealth champions and early adopters to assess successes and failures.
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.
