Modernizing Medicine incorporated a suite of patient communication tools into its practice management software to reduce patient no-shows and improve compliance.
Here's what you should know:
1. The patient engagement tool can send reminders oand help patients confirm upcoming appointments through automated texts, phone calls and emails. The tool also engages no-show patients to schedule new appointments, update patients on potential delays and solicit patient feedback through automated surveys.
2. Modernizing Medicine partnered with Relatient to offer the tool.
3. The tool will be offered to Modernizing Medicine's gastroenterology, dermatology, ophthalmology, orthopedic surgery, pain management, otolaryngology, urology and plastic surgery customers.
4. Modernizing Medicine Chief Medical and Strategy Officer Michael Sherling, MD, said, "Patient engagement is not only a key component of value-based care, but it’s also simply the right way to approach care delivery. Providers who embrace this technology should experience both improved practice efficiency and patient satisfaction. Both the practice and the patients win."