Healthcare startup HealthLoop implements ‘Empathy’ to keep patients and physicians in touch — 4 things to know

Hospitals are now using “automated” physician empathy, according to California Healthline.

Here are four things to know:

1. HealthLoop is a California healthcare startup that pitched the idea to Cara Waller, CEO of the Newport Orthopedic Institute in Newport Beach, Calif. The startup connects physicians and patients with timely and actionable information, improving patient satisfaction and driving better outcomes.

2. The physicians at Newport Orthopedic Institute perform as many as 500 surgeries a year and needed a better way to communicate with patients and track their progress. HealthLoop could provide a solution with automated empathy.

3. “Automating empathy” is a new healthcare buzzword for helping physicians stay in touch with patients before and after medical procedures.

4. HealthLoop’s technology is being tested at the Cleveland Clinic, Kaiser Permanente-Southern Califrnoia, University of California, San Francisco and Newport Orthopedic Institute.

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