17 things to know about ambulatory EHRs

Epic, Cerner athenahealth and eClinicalWorks dominate overall mindshare when it comes to the ambulatory EHR market, according to peer60's Trends & Insights in Ambulatory EHR Fist Reaction Report.

Here are 17 things to know about vendor mindshare and market share in the ambulatory EHR space.

Hospital-owned facilities

1. Epic has slightly more than 20 percent of the market, but nearly 40 percent mindshare.

2. Cerner has a 14 percent market share, but breaks even with Epic when it comes to mindshare.

3. MEDITECH has an 11 percent market share, Allscripts has a 10 percent market share and Greenway has a 5 percent market share. But, these companies do not register when it comes to mindshare.

4. McKesson has an 8 percent market share and 9 percent mindshare. NextGen has a 3 percent market share and a 9 percent mindshare.

5. athenahealth has just 3 percent of the market, but ranks high in mindshare at 23 percent.

Independently-owned facilities

6. NextGen holds the highest market share with 18 percent, but it does not register when it comes to mindshare.

7. Epic has a 15 percent market share, but 22 percent mindshare.

8. Cerner has 10 percent of the market, but again ranks alongside Epic at 22 percent when it comes to mindshare.

9. eClinicalWorks has just 5 percent of the market, but ranks the highest when it comes to mindshare at 33 percent.

10. McKesson has 7 percent of the market, but does not have much traction when it comes to mindshare.

11. Allscripts and athenahealth break even in mindshare at 11 percent each. Allscripts has 4 percent market share, while athenahealth has 3 percent.

Biggest EHR challenges

12. More than half of the survey's respondents (55 percent) indicate a missing functionality is the biggest challenge they face with their current EHR.

13. Just less than half of respondents (42 percent) point to usability as the biggest challenge.

14. Thirty-percent of respondents say support for their strategic objectives is an obstacle.

15. Service is a key issue for 21 percent of respondents.

16. For 12 percent of respondents, reliability ranks high on the list of challenges.

17. Thirteen percent of respondents list "other" as a challenge, while just 14 percent of respondents report no challenges.

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