Here are the three steps outlined in the article:
1. Develop a missing claims log updated at the end of every claims submission cycle to cross check the number of claims submitted with the number of patients seen.
2. Keep track of open claims when the physician forgets to approve the visit and make sure the physician approves so those claims aren’t pending in the system.
3. Run a “no show” report for patients who miss an appointment and use those numbers to verify no claims were missed on a weekly basis.
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