Researchers surveyed 104 healthcare organizations.
Here’s what you should know:
1. Seventy-five percent of respondents indicated they intended to expand patient access to their telehealth systems or expand the number of specialties offered.
2. Providers were concerned about several factors including:
- Available technology cost
- Integration
- Patient experience
- Reimbursement
- Value
3. Fifty percent of respondents said reimbursement was a hurdle to adaptation.
4. Healthcare organizations said EHR and virtual care platform vendor integration was either nonexistent or unidirectional.
5. KLAS President Adam Gale said, “Telehealth holds enormous promise. However, the underlying technology needs to evolve faster. In particular, integration of telehealth with provider EHRs is still at a primitive level. Vendors need to step up in terms of technology and improved support.”
More articles on coding, billing and collections:
The state of Americans’ healthcare knowledge — 6 insights on literacy, insurance & telemedicine
Creating a competitive edge at your facility: The patient experience
MedPAC stumps for MIPS repeal — 6 insights
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.