The Joint Commission awards 1st tele-ophthalmology service provider with Gold Seal of Approval — 5 things to know

RetinaVue, the contracted tele-ophthalmology service provider of Chicago-based Hill-Rom's Welch Allyn business, earned The Joint Commission's Gold Seal of Approval for Ambulatory Health Care Accreditation. RetinaVue is the first tele-ophthalmology provider to receive this recognition.

Here are five things to know:

1. The Gold Seal of Approval is typically reserved for hospitals and ambulatory care centers.

2. The Welch Allyn RetinaVue Network is the largest tele-retinal network in the U.S., serving over 2,000 primary care clinics and partnering with leading commercial health plans and insurers across the nation.

3. Clinicians use Welch Allyn retinal cameras designed to capture high-quality images quickly and easily in primary care settings. Proprietary software automatically performs a quality assurance check on the images, which can help improve practice efficiency and customer satisfaction by eliminating callbacks for re-imaging.

4. The images are then securely transmitted through the Welch Allyn HIPAA-compliant RetinaVue software platform and are interpreted by state-licensed, board certified ophthalmologists who provide a diagnostic report and referral/care plan within one business day.

5. RetinaVue underwent an unannounced onsite survey in 2017 where a team of The Joint Commission ambulatory healthcare surveyors evaluated the organization's compliance with its standards for remote telemedicine programs.

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