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Leadership

Hospitals converting a hospital outpatient department to an ASC or forming a joint-venture ASC should adopt a human resources model that matches an ASC's speed, efficiency and specialization, according to MedHQ, an HR company specializing in the ASC market.

Drawing on his experience building and operating surgery centers, Inflection 360 Managing Partner Michael Roub explained why scheduling flexibility is key to employee satisfaction.

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A full ASC schedule is an indication of operational success, according to health system executive and consultant Andy Hillig.

In-N-Out Burger, a 70-year-old company that Money Magazine named America's best fast food chain in 2018, has a business model ASCs can learn from, according to Global 1 Co-Principal and Convergent SameDay Orthopedic Strategies Managing Director Scott Leggett.

Shelly Harvill, a cybersecurity governance and compliance consultant at Agio, advises investors evaluating ASCs to routinely review the organization's security program and whether it's had any breach activity.

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