Healthcare Research & Analytics distributed the survey via email in February — before the COVID-19 pandemic began seriously affecting practice staffing and finances — collecting 1,055 responses across 17 specialties.
The average number of workers employed by physician practice respondents:
Medical assistants: 4.4
Front-desk workers: 3.4
Registered nurses: 2.9
Nurse practitioners or physician aides: 2.7
Billers or coders: 2.5
Schedulers: 2.5
Office managers, social services administrators or care coordinators: 2.3
IT staff: 1.6
Pharmacist: 1
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