The review analyzed 111 reports submitted to the Veterans Affairs National Center for Patient Safety analyzing medical treatment delays between 2005 and 2012.
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The most common factors contributing to diagnosis and treatment delays were inadequate follow-up plans, delayed scheduling, inadequate result test-tracking and lack of systemic capability to track patients for short-term follow-ups.
Another major contributor was miscommunication between providers and among providers, patients, healthcare team members and families.
The review suggests that investing in communication improvement strategies may yield significant benefits for expedited quality care.
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