HBR’s website offers an interactive display for calculating CLV, using average number of annual purchases, average gross margin, direct marketing costs, discount rate, average spend per purchase, acquisition response rate and customer retention rate. Access the tool here.
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At the Becker's 23rd Annual Spine, Orthopedic and Pain Management-Driven ASC + The Future of Spine Conference, taking place June 11-13 in Chicago, spine surgeons, orthopedic leaders and ASC executives will come together to explore minimally invasive techniques, ASC growth strategies and innovations shaping the future of outpatient spine care. Apply for complimentary registration now.
