Empty time slots, staffing imbalances and waiting on patients to arrive can lead to lost revenue and affect care quality.
Transportation issues account for 67 percent of patient no-shows, according to Medbridge Transport. ASCs can work with a local transport company to ensure patients make it to the center, reducing no-shows and lost revenue. By reducing no-shows, ASCs can improve patient flow.
Automated reminder systems such as text messaging, advanced scheduling systems and staff policies are things ASCs can invest in to reduce no-shows and boost revenue.
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