Leadership behaviors also impact practice culture, making employees more or less prone to burnout over time.
According to a study of 600,000 healthcare professionals over 18 years in the United Kingdom, there are four key traits that leaders can have that makes staff less prone to burnout:
1. Pay attention: Leaders listen to all employees with equal fascination.
2. Understand: Listen to employees and learn about the workplace challenges they face.
3. Empathize: Learn what it feels like to be in your employees’ shoes.
4. Help: Remove obstacles by ensuring that your employees have proper training, staffing and equipment.
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