• Clinical outcomes, while extremely important, are often not the deciding factor in patient satisfaction. Patients are more satisfied with and more likely return to a physician that is perceived as personable.
• Use online reviews to your advantage. Though there may be a few bad reviews, consider publishing patient satisfaction surveys for current and potential patients to view. They will appreciate the transparency and see that the good feedback outweighs the bad.
More Articles on ASC Issues:
Value-based care: Taking healthcare’s biggest paradigm shift one step at a time
ASC payer mix – developing the best in-network, out-of-network strategy
Website to publish Colorado ASC prices before year’s end
At the Becker's 23rd Annual Spine, Orthopedic and Pain Management-Driven ASC + The Future of Spine Conference, taking place June 11-13 in Chicago, spine surgeons, orthopedic leaders and ASC executives will come together to explore minimally invasive techniques, ASC growth strategies and innovations shaping the future of outpatient spine care. Apply for complimentary registration now.
