ASC Coding, Billing & Collections

The lowest-rated Medicare Advantage plans

Centene, Humana and UnitedHealthcare have some of the lowest-rated Medicare Advantage plans for customer satisfaction in their markets, according to J.D. Power’s annual Medicare Advantage Study, published Aug. 20.

By: Claire Wallace

Thursday, August 22nd, 2024

J.D. Power reviewed the average customer rating for MA plans on a 1,000-point scale, with the average rating being 652.

Here are the lowest-rated MA plans by market:

California

Wellcare: 581

Florida

Wellcare: 538

Georgia

Wellcare: 580

Illinois

Wellcare: 526

Michigan

Humana: 612

New York

Humana: 596

North Carolina

Humana: 644

Ohio

UnitedHealthcare: 652

Pennsylvania

Humana: 635

Texas

Wellcare: 552

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