Half of the respondents who had visited a physician in the last year reported visit satisfaction, but they also indicated certain technologies were lacking.
Sixty-two percent of respondents said it’s important for healthcare providers to give patients an online cost estimator, while only 5 percent of practitioners actually provide them.
Two thirds also indicated they would like online medical record access. Overall, though, respondents reported physician knowledge, training and expertise were most important factors in determining satisfaction.
More Articles on Coding, Billing and Collections:
MedPAC Calls for Mandatory ASC Cost Reporting
Going From Out-of-Network to Participating Provider
Connecticut Joint Replacement Institute Works to Get Bundled Payments Accepted
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.
