Regent RCM debunked the myth with four insights:
1. Most patients expect to make a payment, and more than 90 percent want to know their financial responsibility before a provider visit or procedure.
2. Financial counseling helps patients understand how much they’ll owe and budget for the expense.
3. After taking a proactive approach to patient financial counseling, Newark, Del.-based Glasgow Medical Center saw an increase in patient responsibility for deductibles and copays.
4. GMC also increased upfront money collected and minimized bad debt.
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Aurora Health Care opens $55.5M outpatient surgery center
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.