3 payment issues & how surgeons 'are taking control' by forming ASCs, large practices

A growing number of surgeons are frustrated with reimbursement, according to Michael Brown, CEO of New York City-based Fellow Health Partners

"There was even more grumbling this year about billing, payments and insurance companies. It seemed to be a perfect storm," Mr. Brown said in a press release from Fellow Health Partners CMO Fran Sharkey.

The executives recapped what they heard at AAOS's annual conference, March 12-16 in Las Vegas.

Three concerns for physicians:

  • Collecting payments directly from patients as patient copays rise drastically
  • Inability to collect payments because of broken billing software
  • Losing out on insurance company denials because 60 percent of denied claims aren't resubmitted and customer service is lacking

"On a positive note, more doctors are taking control of the situation by forming their own ASCs or creating larger, more robust practices. However, the ones I spoke with all agreed that an efficient, effective billing service was essential to their success," Mr. Brown said.

Fellow Health Partners is a medical business solutions company that was established to help surgeons and facilities "get paid everything they've worked so hard to earn," according to Mr. Brown.

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