The April 7 outpatient surgical care report covers patient experience in hospital outpatient departments and ASCs in 2019, and July 2020 to June 2021, to compare pre-pandemic and midpandemic experiences.
Four stats:
1. Patients who said they would recommend the facility:
- ASC patients: 87.4 percent
- HOPD patients: 82.4 percent
2. Percent of patients giving the overall facility a favorable response:
- ASC patients: 89.1 percent
- HOPD patients: 85.2 percent
3. Percent of patients giving the facilities and staff a favorable response:
- ASC patients: 97.3 percent
- HOPD patients: 96.6 percent
4. Percent of patients giving communications about procedures a favorable response:
- ASC patients: 91.3 percent
- HOPD patients: 90.7 percent
At the Becker's 23rd Annual Spine, Orthopedic and Pain Management-Driven ASC + The Future of Spine Conference, taking place June 18–20 in Chicago, spine surgeons, orthopedic leaders and ASC executives will come together to explore minimally invasive techniques, ASC growth strategies and innovations shaping the future of outpatient spine care. Apply for complimentary registration now.
