During a Becker’s Healthcare podcast sponsored by DePuy Synthes, David Uba, chief executive officer at Excelsior Orthopaedics and Buffalo Surgery Center in Amherst, N.Y., discussed his experience managing an ASC.
To drive efficiency, ASCs must unify and standardize services
Fragmentation and a lack of standardization create inefficiencies in healthcare. Vertical integration can solve many of these problems.
Buffalo Surgery Center has created a comprehensive musculoskeletal center of excellence that integrates outpatient joint services under one umbrella. The organization brings everything needed to handle a complete episode of care into one facility, such as surgeons, physical therapy, advanced imaging and anesthesia. This has made it easier to coordinate activities and deliver value. “The handoffs are cleaner, the communication and clinical collaboration are stronger and the integration of information is better. By controlling all elements of care, we see better patient outcomes,” Mr. Uba said.
As ASCs execute on their strategic plans, they need innovative, value-focused partners
Buffalo Surgery Center’s goals are to create operational efficiencies, enhance the patient experience, retain the best talent and build a strong brand. For years, DePuy Synthes has been a valued partner. “DePuy Synthes isn’t a passive partner,” Mr. Uba said. “They lean into our business and try to understand it better. DePuy Synthes has brought many innovative technology solutions to the table that have helped us grow patient demand. Both payers and patients have high expectations in terms of outcomes and convenience, and we’ve brought tools to bear to achieve those goals. DePuy Synthes is a true collaborator, rather than simply a vendor.”
On a scale of 1 to 10, the importance of data to ASCs is an 11
When it comes to value-based care and population health, healthcare providers must manage operational and financial risks. This means demonstrating positive outcomes and driving efficiencies. “To do that successfully, you need granular data and data transparency. When you have better information, you can see what you’re doing well and where you need to improve. Data gives all constituents a complete picture of the episode of care and identifies opportunities for greater efficiency. Without that, ASCs are at a tremendous disadvantage,” Mr. Uba said.
COVID-19 has accelerated growth within the ASC sector
Due to the pandemic, healthcare organizations are now hyper-focused on those factors that have made ASCs successful, like managing staff and revenue, deploying automated workflows, creating efficiencies and ensuring patient satisfaction. “We’ve been ahead of the curve for a long time,” Mr. Uba said. “Our culture of safety and efficiency means we are ready to meet the demands of the new healthcare environment. We’re always looking for continuous improvement opportunities. In addition, many patients are still avoiding inpatient care and are demanding same-day procedures in outpatient facilities like ASCs.”
Conclusion
Looking ahead, Mr. Uba is optimistic. “A successful ASC creates intentionally orchestrated efficiency. As we navigate the challenging times in the healthcare sector over the next few years, I hope we continue to lead with true partners like DePuy Synthes.”
