Webinars

Primary care is entering a pivotal moment of evolution. Persistent workforce shortages, rising costs, and uneven access, felt most acutely in rural and underserved communities continue to be significant challenges driving the need to make a change. According to the…

Patient expectations have shifted — speed, transparency and convenience are now non-negotiable. Dental practices and DSOs are under pressure to deliver seamless experiences without adding complexity or overextending staff. To meet these demands sustainably, many are turning to automation. Beyond…

Coding accuracy sits at the center of both financial performance and clinical efficiency but staffing and resources are not keeping pace for many ASC and orthopedic practices. As pressures increase, practices are turning to AI-powered support to keep pace and…

Boston Medical Center faced the same challenge many systems are grappling with: beds staying full longer than necessary because getting patients home safely took too long. BMC turned to AI to transform how teams identify patients ready for home and…

Health systems are seeking practical ways to enhance revenue, improve physician satisfaction, increase patient satisfaction and retain top talent without disrupting existing business structures. Flexible concierge medicine programs are emerging as a way to achieve these aims. These programs operate…

Best in KLAS is one of the most trusted and influential recognitions in healthcare technology, but what actually goes into determining the winners? In this webinar, Mac Boyter, Senior Research Director for Payer/Provider and Documentation Solutions at KLAS, offers a…

Generative AI is reshaping clinical and operational workflows — but not all AI use is visible to leadership. Across hospitals and health systems, “shadow AI” is emerging fast: unvetted, unsanctioned tools being used by clinicians and staff without formal oversight.…

More than 60 percent of U.S. adults report difficulty accessing timely primary care, driving delayed treatment, higher downstream costs and avoidable escalation. Primary care access gaps are growing, and payers are increasingly looking to AI-enabled models to close them without…

Emergency departments often set the pace for the entire hospital. When admitted patients board for hours, the downstream effects strain staffing, delay discharges and erode capacity. University Health is addressing this challenge by strengthening the connection between ED operations and…

Many health systems launch automation in a single department. Far fewer successfully expand it across the enterprise. Without a clear strategy, governance structure and measurable goals, automation efforts can become siloed experiments rather than sustainable operational change. For large, complex…