SourceMed leaders shared their takeaways in a previous post. Today, a few of our partners share what they heard at this year’s event.
[Editor’s Note: This article originally appeared on SourceMed’s blog.]
Trish Corey, VP of Marketing & Implementation
Lauren Geiger, Director of Implementation
Simple Admit
We hear it over and over again: Technology isn’t meant to replace the ASC/patient relationship, it’s supposed to strengthen it. This meeting was no different, with conversations focused on technology, efficiency and the patient experience, including:
- ASCs are realizing the value of using technology to help their existing staff be more efficient and responsive (versus adding staff)
- Technology gives providers more thorough and timely information so they have better communication and more time to spend with patients
- Centers are becoming more focused on collecting and using data to better educate and care for patients
- Facilities are excited about the potential of texting patients with important information about their procedures
- ASCs need to ramp up their business savvy and think creatively about costs and payments given the shift to patients covering significant co-pays and deductibles. Business office managers were excited to hear about Simple Pay, which automates communications with patients about their financial responsibilities and enables them to pay or finance their obligations prior to the day of service
To us, the tone was all about working better together for the benefit of ASCs and patients alike. Simple Admit will continue to look for opportunities to fill holes in processes where ASCs struggle with inefficiencies and cost containment. We will also focus our efforts toward helping centers enhance communication with patients throughout the entire care continuum. Most importantly, we will continue to listen carefully to ASC needs and respond with flexible, creative solutions.
To read the additional perspectives, click here.
At the Becker's 23rd Annual Spine, Orthopedic and Pain Management-Driven ASC + The Future of Spine Conference, taking place June 11-13 in Chicago, spine surgeons, orthopedic leaders and ASC executives will come together to explore minimally invasive techniques, ASC growth strategies and innovations shaping the future of outpatient spine care. Apply for complimentary registration now.
