Here are five key facts:
• 86 percent of respondents thought it was important to compare costs
• 64 percent rarely or never price shop
• 57 percent say it’s difficult to understand their health information and next steps
• 75 percent think plans should offer programs/guidelines for health management
• 80 percent want incentives for wellness
The report also covers how patients would like to interact with their healthcare data and platforms. The respondents preferred to get regular updates on their health conditions from providers, easy access with one login for their health information as well as clinical studies from leading hospitals, and simple visual graphics. There were 64 percent who thought it would be valuable to have access to health coaches when looking at health information.
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