The guide provides information to help prepare for the survey, an abstract of each survey activity and a list of sessions. While on-site survey activities and the survey process remain the same as the previous year, The Joint Commission made changes regarding the periodic performance review, individual tracer activity and leadership session.
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The leadership session was changed to emphasize leaders’ commitment to quality and safety improvement; a culture of safety; robust process improvement; and observations that may indicate system-level concerns, according to the guide.
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