‘Check your organizational ego at the door’: How ASCs can succeed post-pandemic

As the population becomes increasingly vaccinated and elective surgeries resume, ASCs are working to figure out how the industry and individual facilities will adapt to changing rules and regulations.

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Andrew Lovewell, the administrator of Surgical Center at Columbia (Mo.) Orthopaedic Group, spoke with Becker’s ASC Review on how ASCs and healthcare organizations need to work together to tackle obstacles post-pandemic. 

“There has to be some level of data transparency. What works best for each geographical environment is totally different — we need to learn from each other and develop something that’s better for the facilities,” he said. “Let’s be willing to share information and data. Let’s be willing to check our organizational ego at the door. It’s okay to admit when we’ve done something that might not have made the most sense, but we still did it because we thought it was right in that environment.”

Mr. Lovewell added that facilities and ASC leaders need to be willing to accept constructive criticism and be willing to adapt to the environment. 

“You’ve got to be able to ask for help from organizations in your area.” he said. “Until we run into that situation where the healthcare system removes ego, I think we’re going to run into the same problems down the road.”

Patients are shared between organizations, he said, and these organizations need to be able to work together to provide the best level of patient care. 

“At some point, we have to decide that we’re either propped up together as the healthcare providers for people and we’re going to work together, or we’re going to continue to work against each other and it’ll be twice as hard to succeed.”

More articles on surgery centers:
ASC growth in North Carolina: Leaders weigh in
Why 9 of 15 Newsweek top ASCs of 2021 are in California
The most expensive ASC projects so far in 2021

At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.

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Beyond the bottleneck: How health systems are improving access, flow and care continuity

Thursday, July 30
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Presenters: Imamu Tomlinson, MD, MBA, VituityWilliam Morice II, MD, PhD, Mayo Clinic LaboratoriesJordan Dale, MD, Houston MethodistAsh Tengshe, City of HopeChris Klay, MHA, MA, PT, FACHE, Hospital Sisters Health System

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