Three takeaways she shared on the consulting firm’s website:
1. Disengaged employees have a significant financial impact on an ASC’s business. They erode morale and contribute to the turnover of high-performing staff.
2. To tackle the problem, ASC managers should first try coaching and guiding disengaged employees. They can also try reprimanding employees.
3. If all else fails, ASC managers should let disengaged employees go. Ms. Baird said parting ways with those employees helps “free up some futures.”
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At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.