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Healthcare consumers stopped benchmarking their experience against the hospital across town. They benchmark it against banking, retail, travel and entertainment, and they expect the same convenience, transparency, personalization and communication from their care. Most health systems were not built for…

Sep 21, 2026 12:00 PM - 1:00 PM CDT

Presented by:

Presented by
Presenters:
  • Veronique Au, MD, MMM, Associate Vice President of Ambulatory Medicine, Vituity
  • Michael Antoniades, President, Ingalls Memorial Hospital UChicago Medicine
  • Shereef Elnahal, M.D., M.B.A., President, Oregon Health & Science University
  • Hazelin H.L. Ngan, MHA, MA, CPXP, CPHQ, LSSBB, PMP, Chief Experience Officer, NYC Health + Hospitals/Kings County
  • Dwight W. McBee MBA, BSN, RN, CPXP, Senior Vice President & Chief Experience Officer, RWJ Barnabas Health

The big four for-profit hospital operators posted a common thread in their second-quarter 2026 results: softened outpatient and ASC volumes.  Tenet Healthcare and HCA Healthcare leaned on acuity mix and pricing to largely offset the fewer procedures, though pricing didn’t…

Nashville, Tenn.-based HCA Healthcare has named Michael Schlosser, MD, as chief clinical officer and executive vice president, and Charles Gressle as president of the company’s new Ambulatory Operations Group.  In the new role, Dr. Schlosser will assume responsibility for the…

The Justice Department’s decision to decline prosecution of Campus Eye Management Holdings while separately indicting its founder turned a spotlight on a corporate structure that has become the default architecture for private-equity-backed provider roll-ups.  The structure, with the management services…

California has performed the first cardiac arrhythmia ablation in an ambulatory surgery center in the state, following a CMS policy change. In 2025, CMS added several complex cardiac arrhythmia ablation procedures to the ASC Covered Procedures List for 2026. California…

In seven specialties, nurse practitioners now average at least $150,000 a year, with the average annual salary for NPs surpassing $137,000. Here are 10 stats on the compensation landscape for nurse practitioners in 2026:

ASC’s and physician practices have two Medicare payment rules moving through the comment process at once this fall, both with direct implications for how procedures get reimbursed starting Jan. 1. Here are the key dates to track: CMS released the proposed…

Medicare improperly paid an estimated $15.2 million for sacroiliac joint injection sessions that did not meet Medicare requirements between Oct. 1, 2023, and Sept. 30, 2024, according to an Aug. 5 report from HHS’ Office of Inspector General. The OIG…

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