Administrator tip of the day: Precision Ambulatory Surgery Center’s Benita Tapia on ASC-specific technology, running an efficient practice & more

Benita Tapia, RN, CASC, administrator of Precision Ambulatory Surgery Center in Beverly Hills, Calif., offers three insights for ASC leaders.

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Benita Tapid“First and foremost, all ASC administrators have to realize it takes a team to run an efficient profitable ASC with great outcomes and patient satisfaction. Picking the right team is 3/4s of the way to success which includes surgeons that have the reputation for efficiency with great outcomes.”

“Picking the right technology makes everyone’s job easy. Include the team when picking software, and make sure that it is specific to ASCs. Schedulers, inventory technicians, billers, anesthetists, administrators and nurses all have to use the software. Technology should be user-friendly and it could produce the most sophisticated reports in the world but if it’s difficult to use, it’s useless. Talk to other ASCs and find out what software they are using and if they are happy with it”

“Surgeons that chronically turn up late should be given the choice of rescheduling or waiting for the next available surgery spot for the day. One surgeon turning up late can make multiple patients and other surgeons who show up on time to be unhappy. This can cause inefficiency and profitability, staff on overtime, unhappy surgeons and patients.”

 

More healthcare news:
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7 things for ASC leaders to know for Thursday — May 12, 2016
Nobilis Q1 revenue jumps 35%; net loss hits $5M: 10 key notes

At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.

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