Timothy Daskivich, MD, of Los Angeles-based Cedars-Sinai Medical Center, and colleagues conducted an observational study of 78 physicians and 8 specialties. Researchers assessed how consumer ratings correlated with specialty-specific performance scores, primary care physician peer-review scores and administrator peer-review scores.
Here’s what they found:
1. Multivariable models showed no association between mean consumer ratings and specialty-specific performance scores, primary care physician scores or administrator scores.
2. Researchers found no association between ratings and score subdomains addressing quality or value-based care.
3. Among “low performing” physicians, only 5 percent to 32 percent had low consumer ratings.
4. Ratings were consistent between review platforms. A positive score on one platform, often resulted in a positive score on another platform.
Researchers concluded, “Online consumer ratings should not be used in isolation to select physicians, given their poor association with clinical performance.”
More articles on quality:
10 most-read ASC articles: Sept. 4-8
Business columnist Mitchell Schurman: How Tenet is avoiding a ‘proxy fight’ with major investor amid leadership changes
University Orthopedics building facility with ASC in Rhode Island: 4 things to know
At the Becker's 23rd Annual Spine, Orthopedic and Pain Management-Driven ASC + The Future of Spine Conference, taking place June 11-13 in Chicago, spine surgeons, orthopedic leaders and ASC executives will come together to explore minimally invasive techniques, ASC growth strategies and innovations shaping the future of outpatient spine care. Apply for complimentary registration now.
