UPMC Pinnacle surgery center earns advocacy status — 3 notes on what it means

UPMC Pinnacle Carlisle (Pa.) Outpatient Surgery Center achieved advocacy status within the health system's Journey to Excellence Certificate Program.

What you should know:

1. Harrisburg, Pa.-based UPMC Pinnacle's Journey to Excellence program rewards passionate patient care, culture of service excellence and communication.

2. Teams must participate in several workshops, learning activities and self-assessments to achieve the certification.

3. Carlisle Outpatient Surgery Center completed the first two certification tiers. Its next goal is to earn the ambassador award.

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