Institute for Healthcare Improvement CEO delivers keynote on improving quality: 5 highlights

Derek Feeley, president and CEO of the Institute for Healthcare Improvement, delivered the keynote at the 28th annual National Forum on Quality Improvement in Health Care in Orlando, Fla., held from Dec. 4 to Dec. 7, 2016.

Here are five highlights:

1. Mr. Feeley emphasized the industry take a more "ambitious approach" to patient safety, including a focus on patients affected by inequities and indignities in care.

2. The forum touched on various strategies for organizations to:

• Decrease health disparities and boost equity
• Establish community partnerships to understand health determinants
• Work with students and patients to co-create new care models

3. Organizations must be up to the task of culture change, continued learning and analysis of safety across an entire system, Mr. Feeley said.

4. Patient and family engagement will also prove critical to boosting care and safety.

5. The forum attracted about 5,000 attendees, including healthcare professionals, students and patient advocates.

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