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ASC News

Much of the literature on the ambulatory surgery center industry focuses on the average ASC. However, ASCs vary widely in size and scope. If an ASC's business model is not one-size-fits all, how can physician owners tailor their approach to…

Customer service from a healthcare organization is an important factor in patient satisfaction. The following are four tips adapted from Forbes on empowering frontline employees to provide more fulfilling customer interactions.

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Because IT is so vital for business success in the modern world, the last thing executives, leaders and administrators should do is ignore it. However, dealing with IT issues can be overwhelming, to say the least. Here are four questions…

Improving time management through maximizing productivity is one of the more difficult challenges people face in the workplace. The following are strategies for analyzing and improving individual productivity, adapted from an article in Forbes.

What do cupcakes and ASCs have in common? Not much, unless you consider the problem of market share capture; then there is plenty to discuss. Here are three things Crumbs Bake Shop's untimely "death" teaches ASCs about staking out a…

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