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ASC News

Much of the literature on the ambulatory surgery center industry focuses on the average ASC. However, ASCs vary widely in size and scope. If an ASC's business model is not one-size-fits all, how can physician owners tailor their approach to…

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Customer service from a healthcare organization is an important factor in patient satisfaction. The following are four tips adapted from Forbes on empowering frontline employees to provide more fulfilling customer interactions.

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