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What is a customer worth to a business? You can find out through a measure called customer lifetime value: The amount of profit a customer is likely to generate for the company over the duration of the customer-company relationship. According…

The world of healthcare is vast and everywhere you turn competition is ferocious; it can seem easy for freestanding ambulatory surgery centers to be left behind in the wake of national chains and behemoth health systems. But, the same principles…

While the Patient Protection and Affordable Care Act gets plenty of publicity for being part of a more liberal agenda, there are several features of the PPACA that have conservative underpinnings, mostly due to the idea that the Act supports…

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