Factors including staff courtesy and overall efficiency contribute to an ASC patient’s perception of how clean the facility is.
Five key drivers of cleanliness perception in ambulatory spaces:
1. A courteous and respectful clinical staff.
2. Courteous clerks and receptionists.
3. Helpful clerks and receptionists.
4. A staff that ensures patient comfort.
5. The facility’s overall rating.
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.
