Improving Customer Relations: 4 Tips for ASCs

In an Abeo blog post, Joy Burgess discusses ways in which ambulatory surgery centers can improve customer relations and satisfaction.

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Here are four tips for keeping both patients and referring physicians satisfied:

1. Focus on effective communication.
2. Offer better billing practices.
3. Provide price transparency.
4. Use patient satisfaction surveys.

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At the Becker's 23rd Annual Spine, Orthopedic and Pain Management-Driven ASC + The Future of Spine Conference, taking place June 11-13 in Chicago, spine surgeons, orthopedic leaders and ASC executives will come together to explore minimally invasive techniques, ASC growth strategies and innovations shaping the future of outpatient spine care. Apply for complimentary registration now.

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