1. Hire good people — look for people who can problem-solve and communicate well.
2. Be clear — staff can’t read your mind so communicate deadlines clearly and ask for confirmation they understand you often.
3. Nurture the gifted — reward performance with greater responsibilities and higher compensation.
4. Think ahead — look at outside forces that might disrupt your business or industry.
5. Listen — employees can have great ideas to make your business more effective.
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