The American College of Physicians and Federation of State Medical Boards address how to navigate the Internet in their paper “Online Medical Professionalism: Patient and Public Relationships.”
Here are five tips:
1. Have separate personal and professional personas. Do not contact patients through personal social media.
2. Utilize extreme caution when texting a patient for medical reasons. Make sure you have your patient’s consent before sending a text.
3. Use e-mail or other electronic communications only with an established patient and with patient consent.
4. If you don’t have a relationship with someone who reaches out to you via electronic mediums, use your best judgment and recommend they schedule an office visit.
5. Create a professional profile that appears highly ranked on a Google search, so you know the information a patient obtains about you is accurate.
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