5 times, ways to say 'no'

Sometimes, saying "no" is the best professional move one can make. Here are five situations where a "no" might be appropriate and how to provide one, adapted from Forbes.

1. An introduction you don't want to make. For inappropriate or undesirable introductions, restrict access to the requested party based on scheduling or timing concerns.

2. A recommendation you don't want to give. Be honest but kind, and give the reason you are not the best person to give the recommendation.

3. A committee you don't want to join. Be gracious: Show appreciation and then frame your response in the best interests of the organization.

4. A vendor you don't want to work with. Don't engage with specific points in the response, and avoid any mention of timing, as this may invite follow-up contact.

5. A networking meeting you don't want to take. Turn the request down gently, citing scheduling concerns. The "mom rule" can be particularly effective, according to the article. If you don't have time to visit your mother, then you don't have time to meet new people.

More articles on turnarounds:
Dr. Paul Ruggieri authors second book, "The Cost of Cutting," on price transparency
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