1. Give direction. Be clear beyond where you think you may need to be. Open communication from leaders is absolutely necessary when it comes to direction.
2. Provide protection. Remain confident, and protect your team from external threats so they can remain focused.
3. Clarify roles. As change can result in confusion and organic shifts in roles, it is best to define responsibilities to eliminate any overlap.
4. Manage conflict. Positive conflict is necessary to get things done. Keeping that conflict from becoming negative, however, requires addressing conflict as soon as it crops up.
5. Shape the norms. Change means the company culture will evolve. Define and maintain core values and norms that will keep the organization moving forward, no matter the other changes it might undergo.
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