20% of Americans say US healthcare is in 'state of crisis': Gallup

A majority of U.S. adults — 52 percent — rated the quality of healthcare as either "only fair" or "poor," with 68 percent indicating it is at a crisis point/has major problems in Gallup's "Health and Healthcare survey" for 2023.

Gallup asked 1,020 adults 18 and older, living in all 50 U.S. states and Washington. D.C., their thoughts on healthcare quality and coverage from Nov. 9 to Dec. 2, 2022.

Here are six key findings:

1. Forty-eight percent of respondents rated the quality of healthcare as "excellent/good" — a new low. 

2. Thirty-one percent said it is "only fair" and 21 percent called it "poor" — the highest percentage in Gallup's 21 years of conducting the survey.

3. When asked how they would rate the quality of care they personally receive, 72 percent said it was excellent/good — another record low — while 22 percent said only fair and 6 percent said poor.

4. Fifty-three percent of respondents ages 18 to 34 reported feeling satisfied with their own care. 

5. Seventy-six percent of respondents said they are generally dissatisfied with the cost of healthcare in the U.S., while 34 percent said they are generally dissatisfied with what they pay for their own care.

6. Twenty percent of respondents said the U.S. healthcare system is in a "state of crisis," the highest since 2013. Forty-eight percent said it has "major problems" and 20 percent said it has "minor/no problems."

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