Meridian Surgical Partners collects 15 clinical and 9 business office measures on its ASCs each month and reviews them quarterly. Reviewers should compare data to national benchmarks to find patterns and opportunities to improve quality and efficiency, says Brian Brown, Meridian’s regional vice president of operations.
Clinical statistics
1. Antibiotics administered on time
2. Employee incident reports, such as falls in the OR
3. ED care within 24 hours of surgery
4. Transfer of patients to the hospital
5. Medication errors
6. Other unexpected complications
7. Stays in post-op lasting more than two hours
8. Patient burns during surgery
9. Patient deaths
10. Patient falls
11. Post-surgical wound infections
12. Return to surgery from post-op
13. Sharps injuries to employees or patients
14. Surgical site hair removal
15. Wrong-site patient procedures
Business office statistics
1. Claims denied
2. Claims filed
3. Meeting collection goals
4. Dictations delayed more than 48 hours
5. Number of medical records audited
6. Physicians credentialed each month
7. Procedures incorrectly scheduled
8. Patient satisfaction scores
9. Number of patient surveys filled out and returned
Learn more about Meridian Surgical Partners.
Read more insight from Brian Brown:
– 8 Ways to Save More Money on Supplies
– Keeping Physicians Motivated: Q&A With Brian Brown of Meridian Surgical Partners
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.