Three notes:
1. UnitedHealthcare and Optum have offered to help patients refill prescriptions early and access in-network care providers.
2. Patients who misplaced their medical ID cards are encouraged to download the free Health4Me app for immediate access to their ID and benefit information, as well as a provider directory.
3. Optum opened a free emotional-support hotline for those affected. Mental health specialists will help callers manage their anxiety and stress, and can refer patients to community resources.
More articles on coding, billing and collections:
3 ways to improve patient collections at your ASC
The key financial concepts and payer trends for ASCs today
Top 5 medical billing services in 2019
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