• What percentage of patients and revenue is attributable to the payer?
• What are the costs and margins by code/service for the payer?
• What are days in accounts receivable for the payer like in comparison to other payers?
• If competitors are in the payer’s network, what are the competitors’ strengths and weaknesses?
• What grade did the payer receive from an internal payer report card?
• What are the concessions you are willing to make to prevent termination of an agreement?
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