• Front desk: Front desk staff will need to be aware of how ICD-10 will impact patient encounters.
• Clinical: Patient coverage may be affected by health plan policies, payment limitations and new Advanced Beneficiary Notice forms.
• Nursing staff: New pre-authorization formats and procedures may be necessary.
• Providers: ICD-10 requires increased specificity in physician documentation.
• Lab: The lab may also require increased specificity.
• Coding and billing: Coders need to learn a larger code set and billers need to understand new payer policies under ICD-10.
• Managers: Managers will be responsible for overseeing ICD-10 implementation over all departments.
More Articles on Coding and Billing:
Preparing for Payer Negotiations: 7 Questions to Ask
Reduce Billing Costs: 4 Areas to Focus On
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