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5 tips for A/R follow up in ASCs

Gina Tolbert, a Regent RCM specialist serving The Center for Specialized Surgery in Ft. Myers, Fla., shared five tips for ASCs following up on accounts receivable.

Five tips:

1. Examine where accounts are outstanding and prioritize big-ticket items.

2. Gather information on claim status online rather than over the phone.

3. Use electronic tools such as calendar alerts to prompt follow-up.

4. Track patterns across denials.

5. Make adjustments during the claims submission process to prevent future denials.

More articles on coding, billing and collections:
Moving cardiovascular services to ASCs — 5 insights in light of CMS' proposed rule
North Carolina legislature could consider CON reform in special session — 4 insights
3 areas ASCs experience revenue leaks & how to prevent them

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