Fort Myers, Fla.-based Serbin Medical Billing outlined three ways to avoid revenue loss due to holes in the accounts receivable process in a recent blog post.
1. Identify and fix decreases in physician utilization. Running a report on physician case volume can help ASCs identify when a physician's volume drops, which leads to inconsistent revenue. Then, the administrator can connect with the physician to understand why case volume dropped and fix any issues for the future.
2. Address outstanding revenue in accounts receivable. Track the total dollar amount in accounts receivable to make sure the length of time doesn't increase. If it does, refine the A/R process to get claims out the door more efficiently.
3. Run reports to identify long outstanding claims. Looking at payer trends from private payers, Medicare and workers' compensation to identify trends by payer and case mix. Make sure to share results with revenue cycle staff and enlist them to help find a solution.