“We have a charge nurse who will select a policy from the center’s manual book, and she does morning report about 6:20 in the morning every day where she picks a policy and reviews it with the staff members,” Sarah Sterling at Post Street Surgery Center in San Francisco says. “Staff members then all sign off on it, ensuring that everyone knows the policies. There’s so much information, so you want to make sure they’re up-to-date.”
Post Street also ensures the entire staff is held accountable for continuing education by mailing per diem staff changes in policies. “If that staff member hasn’t been here for six months after a few new policies have been implemented, we send those to the nurse or technician and make sure they get confirmation of receipt,” she says.
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