4 Elements of Joint Commission On-Site Surveys for Ambulatory Care

The Joint Commission’s accreditation process begins with on-site surveys that are typically conducted by one surveyor over two days, according to the 2014 Ambulatory Care Accreditation Overview.

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Joint Commission surveys for ambulatory care organizations involve:

1. Tracing the patient’s experience, that is, looking at services provided by various care providers and departments within the organization, as well as ‘hand-offs’ between them.
2. On-site observations and interviews with surveyors.
3. Review of documents provided by the organization.
4. Assessment of the physical facility.

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