An ASC that spends $100 in payroll, equipment, rent and utilities for each scheduled patient and has one no-show five days a week — for 52 weeks — ends up losing $26,000 annually.
Four ways no-shows can affect ASCs:
1. ASC revenue depends on how many time slots it has available and can fill. When a time slot goes unfilled, an ASC is paying for idle resources on top of losing revenue.
2. No-shows create a staffing imbalance, with more active staff clocking in than necessary.
3. Waiting for a no-show to arrive creates workflow delays and longer wait times for other patients.
4. Medbridge Transport will look to combat no-shows by offering patients access to transport services.
More articles on turnarounds:
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At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.